| Knowledge: Access to intellectual property and wider experience and knowledge. Access to a larger talent pool and a sustainable source of skills. Operational expertise: Access to operational best practice that would be too difficult or time consuming to develop in-house. Capacity management: An improved method of capacity management of services and technology where the risk in providing the excess capacity is borne by the supplier. Catalyst for change: An organization can use an outsourcing agreement as a catalyst for major step change that can not be achieved alone. The outsourcer becomes a Change agent in the process. Reduce time to market: The acceleration of the development or production of a product through the additional capability brought by the supplier. COM modification: The trend of standardizing business processes, IT Services and application services enabling businesses to intelligently buy at the right price. Allows a wide range of businesses access to services previously only available to large corporations. | 
